Error 678 -The Computer You Are Dialling Into Is Not Answering
 
 
This error normally occurs when using Windows XP. This can be resolved by following these steps:
 
 
Windows XP
  • Restart your computer and wait until all applications have completely loaded before trying to reconnect.
     
  • Click on the Start Menu and then select Run. In the box which appears type the word command in order to open the command prompt and then click OK. In the black command prompt window, type netsh interface ip reset log.txt and click on Enter on your keyboard. Then type exit into the command prompt and then click on Enter on your keyboard. Now restart your computer and reconnect to the Internet.
 
Other Operating Systems (Windows 98/ME/2000)
  • Recreate the Dial Up Connection as described here.
     
  • If your problem has still not been resolved uninstall and reinstall your Broadband modem. For information on how to do this click on your modem